Frequently Asked Questions

Products & Compounds

We currently stock Retatrutide, Tirzepatide, Semaglutide, NAD+, BPC-157, TB-500, and GHK-CU. Our catalogue is regularly updated — check the shop for the latest availability.

All our research compounds are manufactured to high-purity standards and independently tested by Janoshik Analytical. Each batch achieves 99%+ purity as confirmed by HPLC-UV analysis.

Our products are sold strictly for in-vitro research purposes by qualified researchers and institutions. They are not intended, approved, or suitable for human consumption or any in-vivo application.

Batch Verification

Every Alluvi product ships with a unique batch code printed on the label and outer packaging. Enter this code on our Verify page (alluvihc.eu/verify) to see the Certificate of Analysis for your specific batch.

We use Janoshik Analytical, an independent third-party laboratory that specialises in analysis of research peptides and compounds. Their HPLC-UV methodology provides accurate purity measurements.

Make sure you're entering the code exactly as printed, including dashes, and that all letters are uppercase (e.g. ALLV-RET-40-2024-031). If the code still isn't found, contact us — it may be a recently added batch awaiting system update.

Ordering & Payment

Add items to your cart, complete checkout with your shipping details, and place your order. Our team will contact you within 1–2 hours with payment instructions. Once payment is confirmed, your order ships.

We accept Mastercard, Bitcoin, Bank Transfer, Revolut, Amazon Pay, and Discover. Payment instructions are sent after your order is placed — we do not process card payments directly through the website.

Contact us immediately after placing your order if you need to modify or cancel it. Once an order has been dispatched, it cannot be cancelled.

Shipping & Delivery

All orders ship via tracked 2-day UK courier. Products are sent in insulated packaging with cold packs to maintain temperature integrity throughout transit.

Free shipping on all orders over £50. Orders under £50 incur a £4.99 shipping fee.

No. All orders ship in plain, unmarked packaging with no indication of the sender or contents on the outside.

Storage & Handling

Store lyophilised (freeze-dried) peptides at −20°C or below. Once reconstituted with bacteriostatic water, store at 4°C and use within 28–30 days.

Bacteriostatic water (0.9% benzyl alcohol) is standard for peptide reconstitution. Use appropriate volumes based on your required concentration — refer to published literature for specific protocols.

Returns & Refunds

Due to the nature of research compounds (temperature-sensitive, once-opened), we cannot accept returns. If your order arrives damaged or incorrect, contact us within 48 hours with photographs and we will resolve the issue.

Contact us immediately at the email address you used to place the order. Include your order number and details of the missing items.

Safety & Legal

Research peptides are legal to purchase in the UK for research purposes. They are not controlled substances under the Misuse of Drugs Act. However, they are not licensed medicines and must not be used for human consumption.

By completing a purchase, you confirm that you are a qualified researcher or institution purchasing for legitimate in-vitro research purposes and that you will not use the products for human consumption.